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Communications & Collaboration

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Manage EVERYTHING VoIP: Route telephone numbers, SIP Trunks, IP Phones/Devices, Buttons on IP phones/Devices, Users, E911 address registration, Call Groups, Menus/Auto Attendants, Voicemail Boxes, Fax Boxes, Time of Day Routing, Conference Bridges, And much more!

Communications and Collaboration is the term used to describe how you can integrate and leverage the combined benefits of various communication tools colleagues might use, such as mobile and fixed voice, instant messaging, conferencing, social media and Information Technology (IT) platforms and software. It’ is all about making sure your business has the right tools in order to work with the information at its disposal, and that your staff can access and share that information, because ultimately that is what will give you a return-on-investment and customer-centric competitive advantage.

Whether you are a small, medium or larger business, you do business in a world that offers the convenience of digital technology, and mobile workforces – it is a business landscape characterised by convergence, always-on connectivity, and the ability to service your customers with speed, efficiency and flexibility. This means colleagues need to be able to share information in real-time, and engage effectively with your customers on any platform, on the device your customers choose to use.