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Rely On the Power of Automation to Simplify Every Aspect of Your Business

Gain Better Visibility

Eliminate blind spots in your supported environments before they become a problem.

ConnectWise Automate, formerly LabTech, allows you to discover all devices and users so they can be proactively monitored. Take service excellence up a notch with ConnectWise Automate’s intuitive user interface, which includes an integrated search tool to make life easier for techs.

Automate Any IT Support Task

Responding slowly to requests can hurt your reputation. By automating recurring and mundane tasks with ConnectWise Automate, you free up valuable tech time to handle higher priorities, and drive a high performance delivery experience for clients. Discover why the right RMM tool makes all the difference.

Support more endpoints without adding headaches or head count

As a successful IT pro, you’re always seeking ways to manage costs while improving service. ConnectWise Automate enables your technicians to manage more endpoints with less stress, increasing your productivity (not to mention customer satisfaction) without increasing expenses.

What We Can Do for You With Automate

Discover Assets on Any Network

Powered by Network Probe Technology, ConnectWise Automate gives your team confidence with automated network scans that deliver the most current record of supported systems and devices.

Automate Agent Deployments

ConnectWise Automate’s Network Probe Technology goes beyond asset discovery by automating agent deployment to your supported endpoints. You’ll find it ideal for workgroup environments, plus an excellent alternative for Active Directory Group Policies.

Two Types of Asset Inventory

ConnectWise Automate provides both agent and agentless asset inventory. Visibility into asset inventory helps align standards and support for easier device management.

Desktop & Server Management

ConnectWise Automate’s Computer Screen puts a powerhouse of data right in front of your team, including at-a-glance inventory and over 100 out-of-the-box commands for both desktop and service management. Plus, it allows you to combine simple commands and convert them into automation.

Manage Infrastructure

As your business adopts more virtualization technology, ConnectWise Automate’s Integrated Virtualization Manager is ready to help. Powered by network probe technology, it provides six commands for agentless infrastructure management of Hyper-V® and VMWare®.

Support Remote Users

Today’s professionals are as likely to work outside their offices as in them, so they need you to provide reliable support wherever they are. With ConnectWise Control, formerly ScreenConnect, your team can quickly get users back up and running from anywhere.

Set Patch Policies for Protection

Take your pick from multiple out-of-the-box options to automate patching within systems. Define which patches should be approved, if they should be staged, when they are to be installed, and how the agent should react in case of a reboot.

Prepare for More than Patch Tuesday

Gone are the days of Microsoft releasing updates, hotfixes, and rollups only on the second Tuesday of the month. Since the release of Windows 10, the update schedule is more fluid. Let your team know within hours of an applicable update being released.

Guard Against Third Party Software Attacks

Third-party software is one of the most common attack vectors for hacks and exploits. Get visibility into the industry standard CVSS at the National Institute of Science and Technology (NIST), and go beyond basic Microsoft patching with protection for commonly exploited third-party software.

Remote Control Sessions

ConnectWise Automate provides a single source of monitoring and reporting for remote control sessions, so you know which of your team members connected remotely, and for exactly how long. ConnectWise Control’s, formerly ScreenConnect’s, extended auditing even provides video recording of remote sessions, so you’re always prepared should a client request an audit.

Desktops and Servers

ConnectWise Automate provides a single source of truth for monitoring agent and agentless devices. Out-of-the-box solutions are preconfigured for best practice monitoring, with customization options so your team can control the volume.


Our world is becoming increasingly virtualized, and ConnectWise Automate will help your business adapt to related technologies. Our integrated Virtualization Manager, powered by Network Probe technology, provides multiple host and virtual machine monitors for VMware(r) and Hyper-V(r) infrastructure.

Desktop & Server Management

With ConnectWise® Automate™, formerly LabTech, you can streamline desktop and server management, out-of-the-box script functions, and automated time entries. Your team can manage multiple devices, perform proactive maintenance, and even offer self-service options for end users.

Keep Productivity at Maximum Levels

Do more than just automate endpoints. Your team can delegate administrative tasks such as emailing scheduled reports, generating random passwords, updating custom data fields and running direct SQL.

Agentless Remote Management

Out-of-the-box script functions allow your team to automate agentless SSH-enabled and Telnet-enabled devices, such as routers, switches, and certain IoT hardware.