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For The Next Generation Managed Services Provider

Become More Relevant In Today’s Competitive ITC Global Market

Embrace the Cloud Services Model with Confidence

You Have a Big Part to Play in the Cloud Transition

In the next 5 years, more than 50% of SMBs will have moved to the cloud. Get your business ready to capitalize on this movement with a free copy of 5 Steps to Cloud Service Provider Success. It’s packed with tips and advice that breaks down the complexities around offering cloud services.

Set Up a Profitable Cloud Services Practice Area By:

  • Capitalizing on the awareness established by cloud vendors
  • Re-evaluating your sales process and expand your territory
  • Streamlining purchase and delivery with a repeatable plan
  • Keep Resources Billable
  • Offering proactive support throughout the client lifecycle
  • Using a cloud platform to automate billing and invoicing

Set Your Business Up to Profit in the Cloud

The Benefits of Offering Cloud Services Far Outweigh the Potential Concerns

The demand for comprehensive cloud services is only going to increase. As a technology solutions provider, offering cloud services is essential to a competitive and profitable future for your business. In our free eBook, How to Make Money in the Cloud, we go over how to tackle the following challenges:

  • Getting existing clients on board with new services
  • What your customers don’t know, and how that can hurt them
  • Overcoming slim profit margins on cloud licenses
  • Conquering globalization fears with the right tools
  • Knowing what should go to the cloud


Transform yourself into a tech business brainiac with the updated Ultimate Guide to As-a-Service.

We’ve condensed decades of industry expertise into a 9-chapter guide to an as-a-service business that breaks down the complexities around creating successful marketing and sales strategies, launching a profitable cloud service practice area, and establishing recurring revenue.

Inside, you’ll find step-by-step advice for empowering your technology solution business, including:

  • Why to expand your service offering
  • How to navigate cloud services as a practice area
  • How to design an agile business plan
  • How to manage cash flow
  • Adapting your sales strategy for as-a-service offerings
  • Getting clients on board with new services
  • Creating a targeted marketing campaign to get new customers
  • How to retain clients
  • And delighting customers on the journey with you

Get the blueprints for successful IT service delivery.

The IT Service Excellence Toolkit outlines best practices to ensure client satisfaction, and includes powerful tools for your success, including a sample service agreement, client onboarding checklist and more.

This comprehensive guide covers every aspect of succeeding as an IT service professional. Rely on it for deep dives into critical parts of your business, including:

  • Key fundamentals and best practices:
    • Service desk vs. help desk
    • Service agreements and SLAs
    • The value of reporting
    • Measuring performance
    • Service delivery best practices
  • Blueprints for managing successful service delivery
    • Effective onboarding
    • Leveraging automation
    • Documenting value
    • Patching best practices